The success of T-Four’s global-reach Information Technology capabilities can be attributed in part to our ability to execute projects with quantifiable results, provide responsive customer service and timely recruiting, maintain effective quality assurance/quality control, and provide competitive prices.
T-Four Members use a variety of industry best practices to plan, document, execute, and track every task on a contract or Task Order. We apply the Project Management Institutes (PMI) Project Management Body of Knowledge (PMBOK) for project management and utilize an ISO9001:2008 registered Quality Management System (QMS) for our business processes. The IT Infrastructure Library (ITIL) is utilized to manage service delivery and ensure alignment of IT and business requirements. Our Six Sigma process improvement methodologies are used in conjunction with ISO9001:2008 to deliver consistent repeatable results and effect positive change throughout the contract life.
PMBOK® – T-Four provides planning, management, execution, tracking and reporting of work using the PMI PMBOK best practices. We provide proven control systems, automated tools, quantifiable performance metrics, sound personnel practices, and disciplined administrative processes. Our Project Management Plans (PMP) ensure complete accountability in cost and schedule management, risk management, security management, personnel management, teammate/subcontractor management and quality assurance. 
ISO9001-2008 Quality Management System (QMS) – Our ISO9001:2008 registered QMS provides the structure for T-Four’s business processes including, document controls, quality policies and objectives, management reviews, audits, continuous improvement, control of non-conforming service, corrective and preventive actions, customer satisfaction, and training. The QMS also provides department specific procedures and work instructions for business functions performed including, recruiting, human resources, personnel security, finance and accounting, information technology, contract management, purchasing and business development.
ITIL process guidelines are utilized to manage the service lifecycle including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. By using this framework, T-=Four ensures IT services align with customer business needs and all development, transition, and maintenance requirements are met. We also implement continuous improvement methodologies to develop improved processes throughout the contract life.
T-Four utilizes proven Six Sigma tools including the Define, Measure, Analyze, Improve, and Control (DMAIC) process to identify, document, share, maintain, and execute outcome-driven, value-added processes that are tied to performance. We monitor, measure and analyze the results of continuous improvement efforts to establish and implement actions necessary to correct deficiencies, continually improve performance, and reduce cost. Lessons learned throughout each process are captured and used to improve processes.
CMMI - Capability Maturity Model Integration - is a process improvement approach by which T-Four complies with and maintains its quality and process improvement. It helps our PMs to integrate separate functions, set goals and priorities, provide guidance, and assess current processes.  This approach enables us to assure detailed coverage of the product life cycle than other process-improvement products used alone, to eliminate the stovepipes and barriers that typically exist in different parts of an organization and that typically are not addressed otherwise, to incorporate lessons that were learned as a result of many other standard processes, and promote collaboration between systems and software engineering.