The success of T-Four’s global-reach Information Technology capabilities can be attributed in part to our ability to execute projects with quantifiable results, provide responsive customer service and timely recruiting, maintain effective quality assurance/quality control, and provide competitive prices.
T-Four Members use a variety of industry best practices to plan, document, execute, and track every task on a contract or Task Order. We apply the Project Management Institutes (PMI) Project Management Body of Knowledge (PMBOK) for project management and utilize an ISO9001:2008 registered Quality Management System (QMS) for our business processes. The IT Infrastructure Library (ITIL) is utilized to manage service delivery and ensure alignment of IT and business requirements. Our Six Sigma process improvement methodologies are used in conjunction with ISO9001:2015 to deliver consistent repeatable results and effect positive change throughout the contract life.
PMBOK® – T-Four provides planning, management, execution, tracking and reporting of work using the PMI PMBOK best practices. We provide proven control systems, automated tools, quantifiable performance metrics, sound personnel practices, and disciplined administrative processes. Our Project Management Plans (PMP) ensure complete accountability in cost and schedule management, risk management, security management, personnel management, teammate/subcontractor management and quality assurance. 
ITIL process guidelines are utilized to manage the service lifecycle including Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. By using this framework, T-=Four ensures IT services align with customer business needs and all development, transition, and maintenance requirements are met. We also implement continuous improvement methodologies to develop improved processes throughout the contract life.
T-Four utilizes proven Six Sigma tools including the Define, Measure, Analyze, Improve, and Control (DMAIC) process to identify, document, share, maintain, and execute outcome-driven, value-added processes that are tied to performance. We monitor, measure and analyze the results of continuous improvement efforts to establish and implement actions necessary to correct deficiencies, continually improve performance, and reduce cost. Lessons learned throughout each process are captured and used to improve processes.
ISO -  The 9001:2015 is a quality management system requirements certification that ensures products and services consistently meet customer requirements while improving business processes. It requires organizations to demonstrate their ability to consistently provide products that meet customer and applicable statutory and regulatory requirements. The certification aims to enhance customer satisfaction through the effective application of the standards, including processes for continual improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.
CMMIDev / 3 - The Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Maturity Level 3 for Development v1.3 certification is a framework for software process improvement that requires a company to meet or exceed certain standards for software development, project management and quality assurance. A Level 3 rating requires 18 specific process areas and 12 generic goals and practices to be fulfilled, including project monitoring and control, requirements development, technical solutions, decision analysis and resolution and organizational process definition.
ISO 27001:2013 - The ISO 27001 certification is an information security standard and specification for information security management systems published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). This International Standard specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. This International Standard also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.
ISO 20000-1:2018 - ISO/IEC ISO 20000-1:2018 is a service management system (SMS) standard. It specifies requirements for the organization to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.